“We complement each other enormously. According to us, the key to good service is, first and foremost, listening to the customer. We want them to be satisfied when they leave our store. My experience as a special educator teacher will also allow us to give an opportunity to everyone and be much more inclusive.”
– Ariane Gauthier, co-franchisee of Boutique d’animaux Chico on l’Aqueduc street in Victoriaville.
Inclusivity at the forefront
With a background as a special educator teacher, Ariane really wants to make these two stores as inclusive as possible. In their first boutique, in Saint-Hyacinthe, there is an autistic employee who works full time and succeeds very well. They wish to repeat the experience and give opportunities to others. Their goal: make a real difference in the Victoriaville area.
A dream come true
Nicolas, a former scrap merchant, had always dreamed of having a pet shop after his retirement. He finally decided to start this project many years before. Along with his wife, he will be present as often as possible in his two stores to offer the best service possible.
“For me, it’s a dream come true to have a pet store, I don’t feel like I’m working anymore! Animals have been an integral part of my life for so long. I’ve had dogs and cats from all over the world. It’s also a great opportunity for me to build a family and be my own boss.”
– Nicolas Lebel, co-franchisee of Boutique d’animaux Chico on l’Aqueduc street in Victoriaville.
A bit of history
The first Chico store was founded over 35 years ago in the Hochelaga neighbourhood. Today, the company has over 70 franchises in Quebec. The Chico network experienced spectacular growth in 2008. Since then, many entrepreneurs with a passion for animals have chosen to join the Chico family by becoming franchisees. Boutiques d’animaux Chico is now the largest chain of neighbourhood pet stores in Quebec.
Address of the store
5 rue de l’Aqueduc
Victoriaville, QC, G6P 1L4
873 477-0270
About Boutique d’animaux Chico
Boutique d’animaux Chico specializes in providing consulting services, accessories, food and toys for all pets. Our many franchisees have only one mission : to provide a healthy environment and a great quality of life for your pets, and have done so for over 35 years!